Many users who begin using their first web hosting account, or change companies, typically have queries concerning how particular things are accomplished or confront complications when setting up different things like e-mails, site settings, etc. This is why, a lot of providers have compiled documentation with popular questions and issues so as to help their clients receive info swiftly and easily. As a result, the technical support engineers can concentrate on real problems that particular customers may be facing, since the solution for the minor things will already be available on the World Wide Web and clients will be able to tackle them without touching base with the client support team. Having exhaustive documentation is pretty important, especially for new users without any experience at all, because the web hosting service entails an enormous number of features and lots of people can become baffled about what to do. A good information repository can both help you do the operations that you want and find out how the web hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

All cloud hosting that we offer come with a comprehensive knowledge base where you can find all you should know with regards to your web hosting account. Irrespective of whether you want to create a new database, to redirect a domain name using an .htaccess configuration file or to create an email address on your computer or cell phone, you can just check our help articles and all the info that you need will be there. When you go to a particular section of the Hepsia hosting Control Panel, you can see articles that are associated with the functions that you can access through it. If you would like to check the full article list and get acquainted with all the features that Hepsia is offering, or only to read generic info about the web hosting service, you can examine the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our utmost best to cover any obstacle that you may possibly chance upon, but if you don’t find what you need, you can always touch base with us, as our tech support team is at your service 24-7-365.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting packages, will allow you to access the elaborate online support documentation that we have compiled for you. The articles themselves feature general info about our web hosting services, educational guides about the various features that you can use, along with troubleshooting guidelines that can help you solve common problems that you might confront. The topics that we’ve covered include basically everything, from easy things such as how to host a brand-new domain name in the account, to more intricate ones such as which SSH commands are permitted on the servers. Relevant articles about the features of a given Control Panel section will always be available on the right side of the page that you are on, while the full article archive can be accessed through the dedicated Help section.