Live Chat Support in Cloud Hosting
Together with the telephone and ticket support, we provide live chat support as well. You're able to contact us every day, which includes weekends and holidays, and we can give you more information about the cloud hosting that we offer in case you are not among our customers yet, or about basic and billing questions if you already have a user profile. Though for strictly technical issues you have to open a ticket to the tech support, because such matters will need more time to be taken care of, you may still get in touch with us on the live chat for some tech details. To give you an example, we will assist you to set up an e-mail address in your email client or troubleshoot various problems, saving you considerable time. Even when our phone lines are already off for the day, you'll be able to speak with a live person.
Live Chat Support in Semi-dedicated Hosting
We supply live chat support as a part of our services, which means that when you have any kind of questions regarding our Linux semi-dedicated hosting packages, you are able to speak with our customer care team at any moment no matter if you have already purchased an account or not. In general, the chat service is for pre-sales, billing and common questions and difficulties, but we are able to help you with many technical questions too. We can help you choose the proper package for your sites in case you don't have an account yet, we can reply any billing questions or concerns you may have or we can assist you with installing your new e-mail address on your personal computer or smartphone - all the aforementioned will be done timely since our live chat service is online all day long, each and every day. Whenever you want support, you're able to talk to an agent and save considerable time.