Service Uptime Guarantee in Cloud Hosting
If you purchase a cloud hosting plan through our company, we ensure that your sites will be up and running at least 99.9% of the time. We've basically eliminated the web server downtime by using a state-of-the-art cloud hosting platform where different sets of web servers handle every aspect of the overall service - files, databases, e-mails, and so forth. In that way, when there is an issue with a server, the other servers part of the cluster shall simply take over and your sites will not be affected whatsoever. In order to avoid any infrastructure problems, we additionally have diesel-powered backup generators and a number of independent Internet providers. Qualified admins monitor the web servers 24/7 to handle any software problems that may appear while software and hardware firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server solutions include a 99.9% uptime guarantee. As a matter of fact, you won't notice any downtime or service interruptions at all due to the fact that we employ a revolutionary cloud platform and instead of handling everything on one server as most providers do, we have independent clusters of web servers that deal with every service - files, email messages, Control Panel, databases, etcetera. We've got a custom made load-balancing system, so our hosting service is considerably more stable compared with what you would usually find available on the market. To make sure that nothing will disrupt the work of your Internet sites, our server facilities have diesel powered backup generators and a number of different Internet providers. We have hardware and software firewalls to stop DDoS attacks and admins watching the servers 24/7 to handle any software issue that may appear.
Service Uptime Guarantee in VPS Web Hosting
All of our Virtual Private Server packages include a 99.9% uptime warranty. The stability and availability of the service is guaranteed by several Internet providers and diesel powered backup generators. We also use new hardware for the physical servers where the VPS accounts are set up to avoid any possibility of hardware malfunction and each and every part has been tested thoroughly. The security of your data is guaranteed through enterprise-level hard disk drives working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your sites are going to be up and running practically without any disturbances. Our expert admins will resolve immediately any software issue that may surface, so even if there's a problem with a different virtual private server account on the physical web server, your VPS will not be affected. The server uptime is listed on our website and not hidden in our Terms of Service simply because we can keep our promise and provide an exceptionally stable hosting service.
Service Uptime Guarantee in Dedicated Servers Hosting
If you purchase a dedicated server from us, we guarantee that it's going to be up and running a minimum of 99.9% of the time. To begin with, your server will be constructed with new and meticulously tested hardware components and we'll not do any compromises about that. Our data center in downtown Chicago provides powerful diesel backup generators, so in the case of an electrical outage your hosting server will still be functional and with many redundant Internet providers, your web sites are going to be available if there is any online connectivity problem. In the event of any unanticipated conditions, we have well-trained system administrators which monitor all machines all the time and they can respond promptly to eliminate the issue in a very timely manner. Last in sequence, but not last in importance, our servers have software and hardware firewalls to prevent the excess traffic when it comes to a DDoS attack.