Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour answer guarantee with all of our cloud hosting packages, meaning that every single help inquiry you submit will undoubtedly be answered to within sixty minutes max. Our support company members are taught to efficiently solve any issue and to ensure that you get relevant advice on any trouble that you may have.
A Top–quality Support Service
Our tech support service is provided by a team of certified professionals who definitely are able to answer to your inquiry as soon as possible. You’re able to get in touch with the technical support crew by starting a customer assistance ticket from your Online Control Panel or by submitting us an email. On business days, you may as well contact us on the telephone or take advantage of the live chatting solution.
An Intuitive Help Section
Our company has included a thorough information base into the Control Panel allowing you to obtain effective step–by–step instructions anytime. Each part of the Control Panel possesses its own contextual guide area showcasing a selection of how–to articles. We have also organized movies to offer you a superior idea of the correct way to perform any given task.