Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Online Control Panel you’ll find an exhaustive Help section offering plenty of how–to articles and frequently asked questions. They are answered by our support team of proficient techs. Simply fill in your question and our smart system will give you the most suitable answer.

  • Top quality support service

  • Instructional Videos

  • We have prepared a collection of educational video tutorials that visually demonstrate how you can solve a typical problem related to your cloud hosting account. You can find the educational videos in the Help Center.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 help desk service with a 1–hour support ticket response guarantee. A group of capable customer service technicians will be at your disposal to reply to all the enquiries that you could possibly have. During off–peak periods, an answer will be given in even less than twenty minutes.