1 hour ticket response
We are devoted to offering a prompt and proper reply to each ticket sent by a customer. Our skilled client support team representatives will examine your situation and will think of the most efficient solution. We offer a 1–hour response time guarantee for all tickets. Actually, our average tech support ticket response time has proved to be twenty minutes.
A Premium–Quality Customer Support Service
We’ve got a team of web hosting support technicians who are eager to respond to all your questions every time you require help. Almost all our help desk staff representatives have many years of experience in the cloud hosting world, which implies that you can always depend on swift and appropriate answers to your questions.
An Intuitive Help Section
Built into the Online Control Panel is an easy–to–browse Help Center section, which offers you different information sources. You can browse through a routinely updated knowledge base offering web hosting account administration articles and site management articles, check our educational video tutorials or have a glimpse at our F.A.Q. library.