Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Answer Warranty

  • Each ticket that you submit to our client help and support team will be replied to in up to one hour. All general issues will be responded to immediately. However, if the support question you have submitted requires the help of a competent technician, we’ll address the ticket to him and will let you know about the postponement.

  • Top quality support service

  • Expert Tech Help And Support Service

  • Our customer support crew is going to be working for you 24/7/365 to to handle all support inquiry tickets that you send. We offer customer support for the software programs that are pre–configured on your machine. These include our custom developed Online Control Panel, the preferred OS along with the server management panel (with regards to the VPS type).

  • Intuitive help center

  • An Informative Help Zone

  • Each part of the Online Control Panel that is offered completely free with your VPS gives an incorporated knowledge base. You can find a selection of exhaustive how–to content articles and an array of step–by–step video tutorials that show all the standard site management responsibilities. You can gain access to them by simply clicking the Help or Video control keys in the right corner of each Control Panel section.